29 Dec 2008

Converged communications 'offers a number of benefits'

Businesses could gain a number of benefits from the successful deployment of converged communications, a report has claimed.

According to Computer Weekly, there are a number of "consistent motivations" for implementing the service, with increased productivity featuring as one of the major advantages.

Firms can also enjoy better responsiveness and more effective business processes, which could help improve efficiency and drive down costs for some companies.

The news source suggested that more firms were now considering making use of converged communications in order to help improve business performance.

However, it added that the adoption of such technologies was expected to throw up a number of challenges.

These included security issues, as well as concerns that implementing unified communications could require ripping up existing infrastructures.

Firms looking to cut down on IT costs might also benefit from server virtualisation, which helps to improve efficiency and can offer a reduced impact on the environment.