Solutions > Managed Collaborative Hosting

Hosted Exchange

Features:

  • Manage enterprise email, calendar, contacts, tasks, identify colleague availability, arrange/rearrange meetings, book conference rooms, share and assign tasks internally and externally
  • Real time - e-mails are delivered and sent as soon as they are received by the Exchange server
  • Access emails and information at any time, even when out of the office
  • Apply settings and limitations allowing only certain users to access your inbox and calendar
  • Centralised contact lists – email accounts are automatically added to a global address list
  • Create public folders that allows access to all users
  • Secure connection to emails via the internet using Outlook Web Access (OWA) – fully featured email accessed within a web browser
  • Integrates with Microsoft SharePoint

Benefits:

  • Boost business productivity with access to email, calendar, contacts and files at home, in the office or on a mobile device
  • Save on upfront costs of hosting an Exchange server in house along with the staff maintenance
  • For smaller businesses, you can enjoy the same enterprise benefits that larger competitors use, but at a price that is more affordable
  • Adding new users is easy – even when users leave, accounts can be deleted to ensure you only pay for the active accounts each month
  • Secured email – with POP3 email, data is all stored locally onto the user’s hard drive or lap top.  Proximitum’s Exchange means that all your data is stored centrally in a database on the server.  Even if your pc crashes or your lap top gets stolen, your data and emails will not be lost
  • All emails are scanned for viruses and the Exchange server prevents viruses from accessing your mailbox and pc – unlike POP3 that only detects a virus once it reaches your inbox
  • Automatic backups and archiving

Live Communication Server

Features:

  • Enterprise solution of both presence and instant messaging (IM) with heightened security
  • Real time instant communication allowing you to locate and communicate with people online
  • Share information quickly and securely from work or home with collaborative IM, voice and video conference
  • Protect business information even when communicating with external companies
  • Display your status as either, Online, Busy, Away, In a Meeting or Offline so that the end user is aware of your availability
  • Integrates seamlessly with other Microsoft products
  • Collaborate with Microsoft SharePoint services to allow users to know who is available to make changes to a document via SharePoint
  • Store contacts and collaborate whether internal or external
  • Monitor usage to ensure LCS remains a productive business use only tool

Benefits:

  • Real time desktop communication means that it does not interrupt workflow
  • Helps to improve business efficiency by instantly knowing who's available online - eliminates the time spent locating colleagues, suppliers and business associates
  • Introduces business cost savings such as travel and phone bills - LCS is cheaper and more responsive than using the phone, as you already know whether the recipient is available.
  • Provide secure communication to mobile users without the need for VPN (Virtual Private Network)
  • Fully logged and retrievable conversations to allow auditing, archiving and monitoring of communication traffic

Hosted SharePoint

Features:

  • Upload user documents that require inputs from colleagues without having to fill their inbox with attachments – store documents, post links, track news and hold discussions from queries tracked by the site.  Useful for team projects that require inputs from all levels of the business
  • Receive real time alerts when colleagues make changes to a document keeping you updated and always informed
  • Track calendars and events and upload action points to all colleagues to view from team meetings
  • Review sensitive documentation such as quarterly reviews, meeting notes and corporate strategies on a secure platform
  • Complete library of templates that are fully customisable to your requirements
  • Create Marketing activities and campaigns and track those results from market research responses and sales – automate calculations using Office Excel
  • Integrate with other Microsoft Office packages – use Office applications to read and edit documents, prepare sales pipelines, create sales calculations, organise events and assign tasks

Benefits:

  • Creates a single location for teams to upload, locate, update and issue changes to documentation - all relevant users can track amendments without the need to e-mail different versions when changes are made
  • Streamline work processes that normally take up valuable resource by using electronic forms to initiate, track and participate with Office applications, e-mail or web browsers  
  • Creates user flexibility and increases team productivity with ready-to-use templates that makes everyday work more effective
  • 24x7 access to review information changes across a secure password protected site
  • Maximise business insight and connect users with information and company synergy - Encourages team members to share and input ideas and participate in discussions and document collaboration – keeps the team involved and helps to build a business community

Hosted CRM

Features:

  • Fully customisable to suit your specific industry without the need for programming or code – add your products, prices, events and even images to make CRM more compliant to your business
  • Compulsory fields for data capture to ensure important information is always inputted
  • Track customer information and communications with a complete history of customer contact
  • Field staff get instant access to customer data - ability to synchronise CRM database with Outlook and mobile devices such as Blackberry and XDA
  • Accessible via the internet or desktop client - allowing users to access offline and then synchronise data the next time they sign into the server – useful if you are away from the office or an internet connection
  • Reporting and analytical tools to identify data problems, gaps and opportunities
  • Search and filter data to create a targeted marketing campaign  
  • Integrate with Microsoft Office packages – export data into Excel for calculating invoices or to Word for mail merging marketing campaigns

Benefits:

  • Streamline and build profitable customer relations by managing and controlling opportunities more timely and effectively 
  • Share and analyse data across the business - team can implement changes to customer profiles and keep them updated in colleagues absence
  • Automate tasks and streamline sales opportunities direct to your Outlook Calendar - sales force can manage leads, opportunities and appointments more effectively with the use of Outlook.
  • Sales force can access data on the move so they know exactly where to go for their next appointment and at what time
  • Unifies staff procedures to ensure all users follow the same processes

Increasingly distributed and mobile workforces create new challenges for IT teams. Our Managed Hosting solutions help to take away the stress and difficulty of managing an increasingly complex mix of collaborative server applications, and help your staff to work more effectively than ever before.

Hosted Exchange

Create a fully hosted email infrastructure using all the functionality of Microsoft Exchange Server to deploy Outlook email, calendaring, contacts and tasks - alongside more advanced collaborative features such as cross-calendaring and task management

Live Communications Server

Use Microsoft Live Communications Server to bring together the communications aspects of Microsoft Windows and Microsoft Office and maximise their potential with real-time communications functions including instant messaging and voice or video-enhanced collaborative working tools - which incorporate security features to enable them to extend to remote workers.

Hosted Sharepoint

Implement Microsoft Sharepoint Portal Server to create a dedicated platform for users to leverage Windows Sharepoint Services to create and manage their own collaborative web sites and services for internal and external audiences.

Hosted CRM

Microsoft CRM is a Customer Relationship Management tool that builds a complete data capture of customers from the initial first point of contact, right through to after-sales service. With the ability to synchronise with Office Outlook, CRM is designed to improve sales, marketing and customer service divisions and focuses on improving business process, building customer relations and maximising opportunities. – Use CRM to capture customer data, schedule sales appointments, build marketing campaigns and invoice your customers