Solutions > Managed Desktop

Terminal Services

Features

  • Allows users to share data between their local PC and their Managed Desktop environment
  • Allows users to print to a local listed printer even if they are not working at their office
  • Managed Microsoft Office, Outlook, SharePoint and Live Communication Server (
  • 24x7 monitoring to respond to user queries and minimise business IT threats

Benefits

  • Predictable Cash Flow – with set pay-as-you-go fees, you have the benefit of consuming on demand, monitoring your business usage and keeping your costs down
  • Consistent High-end Customer Service Levels – your business will have the ability to consistently deliver better customer service levels with guaranteed security, availability and uptime of your IT environment
  • Increased Profitability – Get to work on time and increase customer response rates, with access to your work environment either away from or at the office. This reduces your time-to-market and helps you to be more competitive within your markets

 

Microsoft Office

Features

  • Microsoft Excel – Sort, analyse and present business data more effectively with Excel
  • Microsoft Word – A comprehensive word processing tool allowing you to compose documents, letters and articles for professional business use
  • Microsoft Outlook - Manage your calendar, schedule tasks, centralise contacts and send and receive email more efficiently with Outlook
  • Microsoft PowerPoint – Create powerful presentations to educate your customers using text, graphics, movies and other images to create a better impact on your audience
  • Microsoft Project – ( at an additional cost) Designed for project managers to help develop plans, assign resources to tasks, manage budgets, track work progress and analyse workloads
  • Microsoft Access – A management system for handling and manipulating data.  Allows users to create data input interfaces, databases, query data and build reports
  • Microsoft InfoPath – Collate information and improve the quality of data capture by creating and organising electronic forms for staff or customers to complete
  • Microsoft Publisher – Produce professional marketing materials for print, email and web publishing
  • Microsoft Visio – ( at an additional cost) Helps professionals create business flowcharts, network diagrams, database models and organisation charts
  • Microsoft Office integrates with SharePoint running on Windows Server 2003 and allows users to save documents to an internal website and promote work collaboration a lot easier than file sharing via email

Benefits

  • Manage your documents, presentations and customer information all in one environment
  • Record, monitor and archive communications including emails, phone calls, appointments, meetings, notes and documents
  • Work from a complete range of professional templates to give you fully customisable designs and themes for your client presentations
  • Create dynamic spreadsheets, presentations and more professional looking marketing materials for clients, print, email and the web
  • Filter out those unwanted emails more productively using improved junk mail and anti-phishing filters
  • Protect user documents with passwords to ensure no changes are made during exchange
  • Work offline and synchronise all new data to your office the next time you sign back in

Business Applications

Features

  • Regular maintenance and automatic updates to your business applications means users always get to work with the latest applications through no extra costs
  • Service Level Agreements guarantee that your applications are available and fully updated

Benefits

  • Eliminates the overhead and maintenance costs of managing applications in-house
  • Relieves the burden of updating applications
  • Eliminates downtime – we monitor the availability and uptime of your applications and counteract any problems before it reaches the end user
  • Increased employee productivity as a result of improved applications availability

 

Anti-Virus and Update Management

Features

  • Protection against a large range of harmful activity including Worms, Trojans and Phishing scams (scams that attempt to acquire business sensitive information such as usernames, passwords and credit card details)
  • Blocks and removes any threats that could endanger your business or your office performance
  • Patch updates to keep your systems current and protected against the latest security threats
  • To maintain the utmost level of protection, virus alerts from your PC are notified straight to our Service

Benefits

  • Fully managed service – no need to purchase hardware or software
  • 24x7 protection giving you added peace-of-mind
  • Reduces disruption caused by threats therefore increasing office productivity

 

Back-ups and Archiving

Feature

  • Data is backed up and mirrored in real time to a second site and then to media which is then stored offsite
  • Data is stored using EMC storage (world leaders in storage solutions) for the utmost in storage management, systems backup, data protection and recovery
  • Fully restorable configuration in the unlikely event that a major software or hardware problem damages your systems
  • Backup and archiving to multiple sites and off-site locations for added peace-of-mind and security – eliminating the risk of fire, theft, flood and malicious damage
  • Advanced data compression reduces bandwidth requirements, increases transfer times and the amounts of data you can store
  • Data is backed up and mirrored in real time to a secondary site and then to media which is stored offsite

Benefits

  • Reduced infrastructure and overhead costs – hardware, software, storage and staff
  • Fully managed by specialists and supported by an SLA – no need to worry about remembering to rotate media, carry out the backup process or to store safely offsite
  • Reliable backups and archiving - Regardless of business size, we take into consideration media use, scalability and retrieval times – all of which are equally as important to your business
  • Our systems ensure 100% integrity of your data and that it is available when needed
  • Allows you to securely access your data from any computer world-wide and still confidently rely on your backups taking place

The Proximitum Managed Desktop is a complete solution for businesses that want the capability of an enterprise IT environment without incurring the setup costs and additional maintenance associated with running such a network.

Terminal Services

Terminal services allows secure access from anywhere with an internet connection to your desktop.

Microsoft Office

As part of the Managed Desktop, you will receive a fully licensed version of Microsoft Office Professional 2003. 

Business Applications

Today, most companies use their own in house and specialised applications. Proximitum can host these applications along with our standard offerings. We support a range of business applications from business management, analysis, finance and customer relations that span across a number of industries. We work alongside product vendors to make sure you get the most out of the product you have purchased.

Anti-Virus and Update Management

Protecting your data and office environment is crucial. We will provide you with the best in enterprise antivirus, using market leading security and virus protection from McAfee. We constantly provision and update antivirus software thus protecting you against the latest threats and malicious programs. We provide a fully managed service so that you do not have to invest in hardware or software to keep your office protected. Proximitum also use Microsoft SUS to ensure our servers are updated with the latest hot fixes and patches.

Backups & Archiving

Proximitum create full backups and archiving of your data at a number of levels, including multiple restoration points so that files can be recovered in a timely manner. Tape backups are produced on a monthly, weekly and daily basis and taken off-site to secure locations.