- Fully customisable to suit your specific industry without the need for programming or code - add your products, prices, events and even images to make CRM more compliant to your business
- Compulsory fields for data capture to ensure important information is always inputted
- Track customer information and communications with a complete history of customer contact
- Field staff get instant access to customer data - ability to synchronise CRM database with Outlook and mobile devices such as Blackberry and XDA
- Accessible via the internet or desktop client - allowing users to access offline and then synchronise data the next time they sign into the server - useful if you are away from the office or an internet connection
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- Reporting and analytical tools to identify data problems, gaps and opportunities
- Search and filter data to create a targeted marketing campaign
- Integrate with Microsoft Office packages - export data into Excel for calculating invoices or to Word for mail merging marketing campaigns
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