- Real time desktop communication means that it does not interrupt workflow
- Helps to improve business efficiency by instantly knowing who's available online - eliminates the time spent locating colleagues, suppliers and business associates
- Introduces business cost savings such as travel and phone bills - LCS is cheaper and more responsive than using the phone, as you already know whether the recipient is available.
- Provide secure communication to mobile users without the need for VPN (Virtual Private Network)
- Fully logged and retrievable conversations to allow auditing, archiving and monitoring of communication traffic
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