We offer a range of services that cover everything you need for your IT support needs. We are able to provide service and support in a variety of ways, including:

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• Hardware maintenance - Our hardware maintenance services focus on keeping your systems running smoothly, minimising downtime, and prolonging the life of your equipment. We perform routine checks, diagnose and repair hardware issues, and replace components when necessary. Our technicians are well-equipped to handle servers, workstations, laptops and other devices to ensure optimal performance.

• Remote monitoring - Proximitum’s remote monitoring services keep an eye on your systems 24/7, identifying potential issues before they escalate into more significant problems. We monitor the performance of your network, servers, and applications, ensuring their security and stability. Our proactive approach helps prevent downtime, reduce costs and maintain your business’s productivity.

• Software services - We understand the importance of using the right software to achieve your business goals. Our software services include installation, configuration, updates and troubleshooting for various applications. We help optimise your software environment, ensuring compatibility and seamless integration with your existing systems.

• System upgrades - Technology is ever-evolving, and it is essential to stay up-to-date with the latest advancements. Our system upgrade services ensure that your business benefits from the most recent software and hardware improvements. We assess your current systems, identify areas for enhancement and implement the necessary upgrades to optimise your IT infrastructure.

• Remote support - Proximitum offers remote support services to address your IT issues promptly and efficiently. Our technicians can troubleshoot and resolve a wide range of problems remotely, minimising disruption to your business operations. We utilise secure, reliable tools to access your systems and provide immediate assistance, regardless of your location.

• On-site support - In addition to remote support, we provide on-site support for issues that require a hands-on approach. Our skilled technicians are available to visit your Clapham-based business to address hardware and software problems, perform system installations or provide training for your staff. We prioritise rapid response times to ensure minimal disruption to your daily operations

• Data Recovery - Data loss can be disastrous for any business. Our data recovery services are designed to retrieve lost or damaged files, whether due to hardware failure, software corruption or human error. Our experts use advanced techniques and tools to recover critical data, helping your business get back on track as quickly as possible.

• Customised Solutions - At Proximitum, we understand that every business is unique. That’s why we offer customised IT support solutions tailored to your specific needs. Our team works closely with you to understand your business requirements and develops a comprehensive plan to address your IT challenges.