IT Support Services in Kent
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IT Support Services in Kent
All businesses face unique challenges when it comes to IT infrastructure and IT management. Your business may have certain requirements that need a specialised approach.
Whether it is questions on the security of user data, a custom disaster recovery plan, implementing well-designed networks or gaining an advantage from the cloud – there are often many things to consider.
This depth of knowledge needed to manage IT today is constantly expanding and it can easily be overwhelming for businesses to handle alone. The good news is that there is help available.
Proximitum is a well-respected IT consultancy business, with the head office in the South East and a regional office in the West Midlands.
Our team of experienced IT consultants and engineers have broad knowledge of various IT disciplines including IT relocation, cyber security, disaster recovery, network design, phone and VoIP systems, cloud infrastructure and much more.
No matter your requirements, we work to understand your business objectives and develop IT systems that help you achieve your goals.
We’re dedicated to offering world-class customer service. Our customers have easy access to the right people who are empowered to make decisions and guide customers in transforming their visions into tangible assets.
Satisfied customers are our biggest asset and they drive us to push the boundaries on innovative technology.
Remote IT Support
Our experienced Remote IT Support engineers could help you to reduce downtime following IT related complications. We provide encrypted remote technical assistance in response to both software crashes and hardware failure. If you are experiencing slower system responsivity, or if you have sustained a catastrophic system outage, we can help.
All of our remote IT support packages have unlimited remote support with a 30min response time during hours and a 2 hour response out of hours.
We offer a range of onsite support packages ranging from ad hoc call outs to weekly preventative maintenance solutions. We also offer options to purchase a block of call outs or for unlimited call outs and remote support we offer a more formal IT services contract.
Hardware and Software
Take the hassle out of shopping around and use our tailored hardware and software purchasing system. Proximitum have access to multiple suppliers and we can provide the best price from multiple suppliers. The relationship with suppliers can be help by Proximitum or you can also have a direct relationship with them which we will manage.