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MANAGED SERVICE DESK

IT infrastructures are complex to manage and maintain, and no organisation can avoid occasional unplanned equipment issues. Being able to accurately diagnose the problem and quickly resolve it, is the competitive differentiator.

When you face an issue within your infrastructure, you want to know where to find a resolution. Proximitum's Service Desk provides centralised remote monitoring and management of our customer's infrastructure, and allows our technical teams to deliver industry-leading reactive and proactive support.

Using a Proximitum managed Service desk provides the following benefits to your business

  • Single point of contact

  • Maximise issue resolution

  • Accomadate emerging technology trends

  • Access to highly trained first line operatives

 

 

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